Terms of Service

Effective Date: May 9, 2026

Overview

Welcome to DLDPT Luxury Group LLC ("DLDPT," "we," "our," or "us").

These Terms of Service ("Terms") govern your access to and use of www.dldpt.com, including our website, products, services, content, features, and any purchases made through our online store.

Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and services online.

By accessing our website, creating an account, placing an order, or using any of our Services, you agree to be bound by these Terms, together with our:

• Privacy Policy

• Shipping Policy

• Return & Refund Policy

If you do not agree with these Terms, please do not use our Services.

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1. Eligibility and Account Responsibilities

By using our Services, you confirm that:

• You are at least the age of majority in your jurisdiction, or

• You have permission from a parent or legal guardian to use our Services.

You agree to provide accurate, complete, and current information whenever you create an account or place an order.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

We reserve the right to suspend or terminate accounts that contain false information, violate these Terms, or are suspected of fraudulent activity.

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2. Products

We strive to present our products as accurately as possible.

However, slight differences may occur due to:

• Device screen settings

• Lighting conditions

• Photography

• Handcrafted production methods

• Material characteristics

Some DLDPT products are:

• Made-to-order

• Produced in limited quantities

• Hand-finished

• Manufactured by trusted production partners

Because of these production methods, minor variations in color, texture, stitching, hardware, or finishing may occur and do not necessarily indicate a defect.

Product descriptions, pricing, availability, and specifications may change without prior notice.

We reserve the right to discontinue products or limit purchase quantities where appropriate.

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3. Orders

Submitting an order constitutes an offer to purchase products from DLDPT.

Orders become accepted only after payment has been successfully authorized and an order confirmation has been issued.

We reserve the right to:

• Decline or cancel orders

• Limit quantities purchased

• Request additional verification

• Refuse transactions suspected of fraud or unauthorized activity

If an order cannot be fulfilled after payment has been received, we will notify you and issue an appropriate refund where applicable.

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4. Order Changes and Cancellations

Customers may request changes or cancellations before an order enters production or fulfillment.

Once production, packaging, fulfillment, or shipment has begun, orders generally cannot be cancelled because manufacturing resources and inventory have already been allocated.

Customers requiring assistance should contact Customer Support as soon as possible after placing an order.

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5. Pricing and Payments

All prices displayed on our website are shown in the currency presented during checkout.

Applicable taxes, shipping charges, duties, customs fees, or other government charges may be added during checkout where required.

By submitting payment information, you confirm that:

• You are authorized to use the selected payment method.

• Your billing information is accurate.

• The payment information provided is valid.

Payments are processed securely through trusted third-party payment providers.

DLDPT does not store complete payment card information.

We reserve the right to correct pricing errors or cancel orders affected by obvious pricing inaccuracies.

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6. Shipping and Delivery

Shipping, processing, and delivery are governed by our separate Shipping Policy.

Estimated shipping and delivery dates are provided as guidance only and are not guaranteed.

Delivery times may vary due to factors such as:

• Carrier operations

• Customs processing

• Weather conditions

• Supply chain interruptions

• Public holidays

• Other circumstances outside our reasonable control

Where delays occur, we will make reasonable efforts to keep customers informed.

Customers are responsible for providing accurate shipping information during checkout.

Additional information regarding shipping methods, production timelines, international deliveries, and delivery protection can be found in our Shipping Policy.

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7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Eligible returns must meet the requirements described in that policy, including applicable return timeframes and product condition requirements.

Refund eligibility, return shipping responsibilities, store credit, replacement options, and damaged-item procedures are explained in detail within our Return & Refund Policy.

Customers are encouraged to review that policy before completing their purchase.