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We're Here to Help

Thank you for choosing DLDPT Luxury Group LLC.

Whether you have a question about a product, need assistance with an existing order, or would like more information before making a purchase, our Customer Support team is here to assist you.

You can contact us using the form below or through any of the support methods listed on this page.

Customer Support

Email

help@dldpt.com

We aim to respond to all email inquiries within 24–48 business hours.

Phone

+1 (888) 458-8613

Customer Support Hours

Monday – Friday

10:00 AM – 6:00 PM (Eastern Time)

Business Address

511 Cove Place
Atlanta, GA 30339
United States

Order Support

If you're contacting us about an existing order, please include:

  • Your order number

  • The email address used when placing the order

  • A brief description of your question or concern

Providing this information helps us respond more quickly and accurately.

How We Can Help

Our Customer Support team can assist with:

  • Order status and tracking

  • Shipping and delivery questions

  • Returns and refund requests

  • Product information

  • Sizing guidance

  • Payment questions

  • General customer support

If your inquiry requires additional review, we'll keep you informed throughout the process until it's resolved.

Helpful Resources

For additional information, please visit our:

  • Frequently Asked Questions (FAQ)

  • Shipping Policy

  • Return & Refund Policy

  • Privacy Policy

  • Terms & Conditions

These pages provide detailed information about ordering, shipping, returns, and your rights as a customer.

Our Commitment

At DLDPT Luxury Group LLC, we're committed to providing a professional, transparent, and reliable shopping experience.

We appreciate every customer and strive to provide prompt, respectful support before, during, and after every purchase.

Thank you for shopping with DLDPT.

Free Shipping Available

Enjoy complimentary shipping on all orders over $100.00, ensuring your favorite styles arrive quickly and hassle-free right to your doorstep. Receive FREE Priority Express Shipping on qualifying orders over $500+ (limited items only).

Easy returns

Not the perfect fit? Enjoy easy returns and exchanges to ensure complete satisfaction with every purchase. We also offer optional shipping protection at checkout to help safeguard your order and provide additional peace of mind throughout delivery.

Secured Payments

Shop with confidence using our safe and encrypted payment options, designed to provide a secure and seamless checkout experience every time you order. Buy now, pay later options like Affirm and Zip are also available at checkout for flexible payments. Affirm disclosure: Rates from 0–36% APR. Payment options are subject to eligibility and may not be available in all states. Learn more about Affirm terms & disclosures.

Customer Service

Have a question or need assistance? Our team is ready to help with any inquiries regarding your order, product details, or shopping experience. Reach out to us via email, phone, or the contact form below—we’d love to hear from you! All responses usually happen within 24-48 hours.