Effective Date: May 9, 2026

This Shipping Policy outlines how shipping, processing, delivery timelines, and order protection are handled for purchases made through https://www.dldpt.com.

By placing an order with DLDPT Luxury Group LLC (“DLDPT,” “we,” “our,” or “us”), customers acknowledge and agree to the terms outlined below.

1. Shipping Availability

DLDPT currently ships within:
• the United States
• select U.S. territories
• international destinations where shipping is available at checkout

International shipping availability may vary depending on:
• destination country
• carrier limitations
• customs restrictions
• product eligibility

Customers are responsible for ensuring products may legally be imported into their destination country.

2. Processing Time

Orders typically enter processing within 3–7 business days excluding weekends and holidays.

Processing may include:
• payment verification
• fraud prevention review
• quality inspection
• packaging preparation
• fulfillment coordination

During:
• product launches
• promotional events
• holidays
• high-volume periods

processing timelines may extend beyond estimated timeframes.

Processing timelines displayed on the website are estimates only and are not guaranteed.

3. Made-to-Order & Limited Production Items

Many products sold through https://www.dldpt.com are:
• made-to-order
• handmade
• limited-production
• custom-produced
• specialty manufactured items

These items may require additional production time before shipment.

Production timelines for certain products may extend up to 8 weeks depending on:
• manufacturing schedules
• material sourcing
• production demand
• operational conditions

Customers acknowledge that made-to-order and limited-production items may require longer fulfillment timelines than standard ready-to-ship inventory.

4. Shipping & Delivery Estimates

Estimated delivery timelines begin once the carrier accepts and scans the shipment.

Estimated delivery windows may include:
• Standard Shipping: typically 7–12 business days after shipment
• Expedited Shipping ($39.99): typically 5–9 business days after shipment
• International Shipping: timelines vary depending on destination country, customs processing, and carrier routing

Customers will receive a shipping confirmation email containing tracking information once the order has shipped.

Tracking updates may require additional time to appear depending on carrier scanning activity.

Please note:
• expedited shipping speeds up carrier transit time only
• expedited shipping does not skip processing or production timelines
• made-to-order, handmade, or limited-production items may still require additional production time before shipment

Carriers used by DLDPT may include:
• USPS
• UPS
• FedEx
• DHL
• UniUni
• SF Express
• regional delivery providers

Carrier selection depends on:
• shipping destination
• shipping method selected
• package size
• operational routing

Shipping timelines shown on the website are estimates only and are not guaranteed delivery dates.

5. International Shipping & Customs

For international orders:
• customs processing times may vary by country
• import duties, taxes, VAT fees, customs fees, or brokerage charges may apply
• these charges are the customer’s responsibility unless otherwise stated at checkout

DLDPT is not responsible for:
• customs delays
• import restrictions
• duties or taxes charged by destination countries
• packages refused by customs authorities

Customers are responsible for complying with local import laws and regulations.

6. DLDPT 8-Week Delivery Protection

DLDPT is committed to maintaining transparency regarding fulfillment timelines.

Customers may qualify for resolution review if an order has not been delivered within 8 weeks (56 calendar days) from the original order date.

Depending on the situation, resolutions may include:
• replacement
• reshipment
• store credit
• refund consideration

A full refund to the original payment method may be considered only for qualifying no-delivery situations after the 8-week timeframe has passed.

The DLDPT 8-Week Delivery Protection:
• does not guarantee delivery by a specific date
• does not apply to delays outside of DLDPT’s control

This policy does not cover delays caused by:
• shipping carriers
• customs processing
• severe weather
• supplier delays
• warehouse backlogs
• high order volume
• operational disruptions
• courier scanning delays
• payment processing reviews
• international logistics interruptions
• holidays or temporary closures

Customers acknowledge that shipping and fulfillment delays may occur.

7. Free Shipping

Free shipping promotions may be offered on qualifying orders depending on active promotions displayed on the website.

DLDPT reserves the right to modify or discontinue shipping promotions at any time without notice.

8. Lost, Stolen, or Misdelivered Packages

Once an order has been transferred to the shipping carrier, DLDPT is not responsible for:
• lost packages
• stolen packages
• delayed deliveries
• carrier delivery issues
• packages marked as delivered by the carrier

Customers are strongly encouraged to purchase shipping protection at checkout when available.

If shipping protection is declined:
• claims may need to be filed directly with the shipping carrier
• carrier tracking confirmation may be used as proof of delivery

9. Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information at checkout.

DLDPT is not liable for delays, losses, or delivery issues caused by:
• incorrect addresses
• incomplete addresses
• customer input errors
• failed delivery attempts

Orders returned due to:
• invalid addresses
• delivery refusal
• failure to claim the package

may require additional reshipping fees before redelivery can occur.

10. Delivery Refusals & Returned Packages

If a package is refused, unclaimed, or returned to sender:
• return processing fees may apply
• original shipping costs may not be refundable
• reshipping fees may be required before reshipment

Refund eligibility for refused or returned packages is subject to review under the DLDPT Return & Refund Policy.

11. Carrier Delays & Force Majeure

DLDPT is not responsible for delays caused by events outside of our reasonable control, including but not limited to:
• severe weather
• natural disasters
• labor shortages
• carrier disruptions
• supplier delays
• warehouse interruptions
• customs inspections
• governmental actions
• technical failures
• global logistics disruptions

Customers acknowledge that estimated shipping timelines may be affected by such circumstances.

12. Policy Acceptance

By placing an order through https://www.dldpt.com, customers acknowledge and agree to:
• this Shipping Policy
• the DLDPT Return & Refund Policy
• the DLDPT Terms & Conditions
• all delivery timelines, limitations, and protections stated on the website

Customers further acknowledge that shipping timelines are estimates only and are not guaranteed delivery dates.

Contact Information

DLDPT Luxury Group
Email: help@dldpt.com
Phone: +1 (888) 458-8613
Hours: Monday – Friday | 10AM – 6PM EST
Website: https://www.dldpt.com